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Google fixes China search bugs

A day after Google's buggy censorship of sites for Chinese-users was revealed, the search giant has responded by fixing its filters so topics such as beer and jokes are no longer deleted.  —  An investigation published Thursday by CNET News.com showed …

CNET News.com Declan McCullagh

Context & Ripple Effects

Google’s entry into China came with government-requested result filtering, but the initial investigation into overbroad blocking found that the filters also removed unrelated material such as beer and jokes. The repair narrows that implementation failure without changing the underlying decision to operate a censored search service.

First-order effects

  • Chinese users regain access to searches and sites improperly caught by Google’s filters, including material about beer and jokes.
  • Google must separate its government-requested censorship rules from erroneous keyword or category matches in its China search operation.

Second-order effects

  • The correction makes filter accuracy a credibility issue for Google: overblocking imposes a user-access cost beyond the content restrictions the service was built to enforce.
  • CNET News.com’s investigation demonstrates that external testing can expose the practical scope of a search provider’s localized filtering, increasing scrutiny of Google’s implementation.

Third-order effects

  • If search companies pursue market entry under government content rules, competition shifts partly toward how precisely they can localize restrictions while preserving the usefulness of the underlying service.

The trend: Search platforms are adapting global services to national content restrictions, making the accuracy and transparency of filtering systems a product issue as well as a policy one.