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Apple pulls HMV iOS app from App Store after music downloads row

Retailer criticises Apple for demanding changes in a day, despite having approved the app last month  —  Apple has removed HMV's new iOS app from its App Store for enabling people to buy music downloads, despite approving the feature last month before it launched.

Guardian Stuart Dredge

Context & Ripple Effects

Apple has shown that App Store approval does not settle an app’s future: it approved Spotify’s app in 2009, then removed AppShopper in 2012 under a newer promotion clause. HMV’s complaint sharpens that pattern because the disputed music-download feature had already passed review before launch.

The removal puts Apple’s review process—not merely its published acceptance decision—at the center of HMV’s mobile music-sales strategy, echoing the AppShopper removal over a changed App Store clause.

First-order effects

  • HMV loses its iOS route for music-download purchases until it alters the app to meet Apple’s demand, despite its prior approval.
  • Apple reasserts control over which purchase flows are permitted inside App Store-distributed music apps.

Second-order effects

  • Other music services selling downloads through iOS must treat prior App Store approval as reversible and review their purchase features against Apple’s enforcement decisions.
  • HMV faces a weaker ability to plan promotions and product releases when an approved feature can be withdrawn on a one-day change request.

Third-order effects

  • The episode points to the App Store becoming a continuing commercial gatekeeper rather than a one-time distribution review, with platform-rule changes capable of reshaping retailers’ mobile channels.
  • If such enforcement becomes routine, music sellers’ leverage shifts toward the platform owner that controls app distribution and the permitted path to a sale.

The trend: Mobile storefronts are concentrating control over digital-commerce terms in the hands of app-distribution platforms, even after an app feature has been approved.