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Apple Leads Smartphone Race, while Android Attracts Most Recent Customers

The race for the lead in U.S. smartphone operating system (OS) consumer market share is tighter than it has ever been.  According to November data from The Nielsen Company, the popularity of the Android OS among …

Nielsen Wire

Context & Ripple Effects

Nielsen had already identified Android as the leading choice among recent U.S. smartphone buyers in October 2010, while its December coverage framed the operating-system contest around consumer preference. The January data separates momentum in new purchases from the larger base of people already using each platform.

That split matters because Apple’s lead reflects its existing U.S. smartphone users, while Android’s buyer appeal signals where competitive pressure is arriving first.

First-order effects

  • Apple retains the larger U.S. smartphone OS customer base, while Android captures the largest share of recent U.S. smartphone customers.
  • Nielsen’s measurement gives Apple and Android different competitive claims: installed-base leadership for Apple and acquisition momentum for Android.

Second-order effects

  • Apple must defend its user base as Android’s new-customer pull narrows the practical distinction between market-share leadership and sales momentum.
  • Android handset partners gain a stronger marketing case against Apple by pointing to recent-buyer preference rather than total users.

Third-order effects

  • The U.S. smartphone race is becoming a two-metric contest, in which installed users determine platform scale while new-buyer share indicates which ecosystem is expanding fastest.
  • If the divergence persists, operating-system competition will be judged less by a single market-share ranking and more by the balance between retention and customer acquisition.

The trend: Smartphone platforms are shifting from a simple share race toward a contest between installed-base scale and momentum among new buyers.