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Chronicles

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Yahoo allows outsiders to innovate on Yahoo e-mail

SUNNYVALE, California (Reuters) - Yahoo Inc. (Nasdaq:YHOO - news) is set to allow outsiders to create new services using the world's most popular consumer e-mail program, in the broadest move the Web has yet seen to enlist independent programmers …

Reuters Eric Auchard

Context & Ripple Effects

Yahoo had expanded its Ajax-powered Mail Beta to U.S. users and 18 international markets in September 2006. Opening the service to independent programmers turns that product refresh into a developer-distribution strategy, giving Yahoo a way to add functions without building every feature itself.

First-order effects

  • Independent developers can build services around Yahoo Mail, while Yahoo gains a broader source of features for its email users.
  • Yahoo Mail users become the immediate audience for third-party additions built on the newly available access.

Second-order effects

  • Yahoo’s email product team must manage how outside services interact with the Mail experience, making developer access and integration quality part of the product’s competitive appeal.
  • Other consumer webmail providers face pressure to match the pace of feature development that an external developer community can supply.

Third-order effects

  • If developers adopt the access, consumer web services shift from self-contained destinations toward platforms whose value depends partly on outside innovation and distribution.
  • Control over user access, developer rules and integration points becomes a strategic layer for large web portals as they seek to retain users through broader service ecosystems.

The trend: Consumer web companies are beginning to treat large user-facing products as developer platforms, using third-party services to extend their core experiences.