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How To Opt Out Of AT&T's Plan To Sell Everything It Knows About You And Your Smartphone Use

Your smartphone knows a lot about you.  It's with you all the time.  It knows which apps you use.  It knows which websites you visit.  And it knows your gender, your age, and even how fit you are.

Forbes Kashmir Hill

Context & Ripple Effects

AT&T's planned sale of anonymized location, web and app-usage information follows years of reporting on apps monitoring users and on the increasingly data-rich role of smartphones. The difference is that the carrier sits across a subscriber's mobile connection rather than inside a single app.

The opt-out instructions turn AT&T's proposed data sale into a consumer-choice issue: participation is not simply a technical byproduct of using a smartphone, but a setting subscribers must actively manage.

First-order effects

  • AT&T subscribers who opt out remove their location and usage information from the carrier's planned data-sale program.
  • AT&T must operate the program with an opt-out mechanism, making the usable pool of customer data contingent on subscriber awareness and action.

Second-order effects

  • Buyers of AT&T's anonymized data face a dataset whose coverage can vary with opt-out rates, rather than a complete view of the carrier's subscriber activity.
  • The plan puts pressure on other mobile carriers considering similar data products to define whether customer participation is opt-in or opt-out.

Third-order effects

  • Carrier-held connection data is emerging as a commercial asset alongside app-collected data, shifting privacy debates toward who controls behavioral information gathered by the network itself.
  • If opt-out programs become the standard route for carrier data monetization, disclosure design and consumer comprehension will shape how much of that data can be commercialized.

The trend: Mobile-network operators are seeking to monetize the behavioral data generated by smartphones, while privacy choices become a core part of the product model.