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Chronicles

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Comcast launches cloud DVR in San Francisco, lays foundation for a set-top box-free future

Comcast customers in the Bay Area now have two DVRs available to them: One in their living room, one in the cloud.  Eventually, the one in the living room will disappear.

Gigaom Janko Roettgers

Context & Ripple Effects

Comcast has spent seven years building its DVR business on leased hardware — from the first TiVo-powered boxes in 2007 to the Boston rollout in early 2008 — so recording lives inside a box the subscriber rents. The Bay Area launch flips that architecture: storage moves to Comcast's servers, and the company says outright that the living-room box will eventually disappear.

The move follows TiVo's own January 2014 push into network DVR storage, which proved operators could host recordings in the cloud rather than on-premise. It also fits Comcast's broader 2014 pattern of shifting value into its network and apps — the same quarter it prepared to test a YouTube-style video service of its own. The pickup across PC World, CNET, Multichannel News and others shows how closely the industry is watching whether the largest US cable operator can retire the set-top box.

First-order effects

  • Bay Area subscribers get two DVRs for one subscription — local and cloud — meaning recordings become watchable without depending on which room the box sits in.

Second-order effects

  • Rival cable operators now face pressure to match cloud DVR capability or defend their set-top rental fees, a recurring revenue line that Comcast's roadmap implies is expendable.
  • TiVo, whose network DVR service legitimized this model earlier in 2014, sees its technology thesis adopted by the biggest US operator — but also risks being disintermediated if Comcast builds the stack in-house.

Third-order effects

  • If the living-room box disappears as Comcast intends, pay-TV delivery becomes an app-and-cloud problem, moving control of the interface and the recording library fully to the operator and weakening the case for third-party set-top hardware.
  • A successful cloud DVR at scale would make broadband capacity, not box manufacturing, the binding constraint on pay-TV features — reinforcing why Comcast keeps investing in network upgrades and hotspot infrastructure like its Wi-Fi sharing deal with Liberty Global.

The trend: Pay-TV is migrating recording and navigation from leased set-top hardware into operator-run clouds, turning the box into transitional equipment.