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Chronicles

The story behind the story

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Apple Devices Flow Into Corporate World

The popularity of the iPhone and iPad among employees is prompting corporate tech managers …

Wall Street Journal Daisuke Wakabayashi

Context & Ripple Effects

The Wall Street Journal's report lands on a well-documented arc: Apple's tablet won named corporate converts at Wells Fargo and SAP back in 2010, employees were bringing their own phones and iPads into the office by late 2011 per the New York Times, and AllThingsD found buyers of that year's iPad skewing toward business use. What changed by January 2014 is who is driving the decision — the story frames adoption as employee-led, with tech managers accommodating devices they did not choose.

First-order effects

  • Corporate IT managers must now build support, security, and provisioning around personally owned iPhones and iPads rather than standard-issue corporate hardware.
  • Apple gains an installed base inside companies without selling through traditional enterprise procurement channels.

Second-order effects

  • Enterprise mobility vendors and rival device makers compete on manageability features as IT's buying criterion shifts from company-chosen handsets to securing employee-chosen ones.
  • Android's weaker enterprise standing — noted when AllThingsD reported the iPad trouncing it in enterprise in 2011 — pressures Google and its hardware partners to court IT departments or concede the segment.

Third-order effects

  • The pattern points toward consumerization of IT as default policy: device choice migrating to the employee, with budgets following toward management software and away from subsidized corporate fleets.

The trend: Corporate computing is being reshaped bottom-up as employee-preferred consumer devices displace IT-selected hardware, making accommodation rather than prohibition the standard posture.