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Windows Phone 8.1 includes notification center and Siri-like personal assistant

Microsoft is preparing to ship its Windows Phone 8.1 update with two significant changes: a notification center and a Siri-like personal assistant.  Sources familiar with Microsoft's plans have revealed …

The Verge Tom Warren

Context & Ripple Effects

The notification center half of this report has been building since June, when leaked screenshots first showed Microsoft testing quick-settings and notification UI changes for Windows Phone. What is new today is the second half: sources say the same 8.1 update will carry a Siri-like personal assistant, which Microsoft has confirmed it is still testing internally.

The pickup was broad — eight outlets carried the story within a day — because it lands mid-transition for Microsoft: the company is simultaneously hunting for a new CEO, with Ford's Alan Mulally floated as a frontrunner, and 8.1 looks like the platform answer its next leadership inherits.

First-order effects

  • Windows Phone closes two of its most-cited feature gaps against iOS and Android in a single update, giving Nokia and other OEMs a current-generation pitch heading into the 2014 hardware cycle.
  • A built-in assistant puts Microsoft's Bing services directly on the phone's home surface, competing with Siri and Google Now rather than sitting behind a search box.

Second-order effects

  • Apple and Google face pressure to keep deepening their own assistants, since parity on notifications and voice removes Windows Phone's easiest objection at the carrier shelf.
  • Carriers and handset makers gain a differentiated non-Android alternative just as low-end Android devices squeeze Windows Phone's price segment.

Third-order effects

  • If 8.1 ships as described, all three major mobile platforms will ship a first-party assistant as standard OS infrastructure — shifting competition from whether an assistant exists to whose data and services it draws on.
  • An assistant tied to Bing extends Microsoft's services strategy beyond its installed base, making the phone a distribution channel for the same intelligence layer it wants across Xbox and Windows.

The trend: Voice assistants are crossing from premium differentiator to default operating-layer feature across every major mobile platform, with Microsoft positioning Bing as its entry.