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Introducing the New Bing: Spend Less Time Searching, More Time Doing

In 2009, we launched Bing with a simple proposition: people should expect more from a search engine.  —  Our aim has always been to help you do more with search, and over the past three years we have made exciting strides to realize that vision.

Bing

Context & Ripple Effects

This redesign is the culmination of a three-year build-out: Bing started by piping Twitter content into its results in 2009, added dedicated social search features in November 2010, and deepened vertical answers through deals like the KAYAK partnership in March 2011. What changes on May 10, 2012 is that those pieces stop being features and become the product — a redesigned results page where friends' posts from Facebook and Twitter sit alongside conventional web links.

First-order effects

  • Bing users get a results page rebuilt around people and tasks rather than ten blue links, folding Facebook and Twitter activity directly into core search.
  • Google gains a direct, well-covered rival for its own social push — The Verge and Search Engine Land both frame the launch explicitly as Bing versus Search Plus Your World, turning social search into a two-horse comparison.

Second-order effects

  • Access to the social graph becomes a competitive input: with CNET reporting Mark Zuckerberg's influence on the design, Facebook is effectively picking a horse, raising the cost for any engine without a social-data partner.
  • Vertical partners like KAYAK now have to earn their place inside a layout designed around tasks and social context, not just keyword relevance.

Third-order effects

  • If 'spend less time searching' holds as the goal, both engines drift from ranking links toward synthesizing answers and completing tasks — a structural shift that reshapes who captures value between query and click, and how much traffic reaches publishers at all.

The trend: Search is moving from ranked link lists toward socially informed, task-completing answers, with Microsoft and Google racing to lock up social-data supply.