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Chronicles

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Amazon Leaps Into High End of the Fashion Pool

SEATTLE — Amazon is so serious about its next big thing that it hired three women to do nothing but try on size 8 shoes for its Web reviews.  Full time.  —  The online retailer is shooting 3,000 fashion images a day in a photo studio using patent-pending technology.

New York Times Stephanie Clifford

Context & Ripple Effects

This is not a marketing splash but an operations story: Amazon has built a dedicated photo studio shooting 3,000 fashion images a day with patent-pending technology and hired three women full time simply to wear size 8 shoes for its web reviews. Filing for patents signals Amazon sees the imaging and fit-content pipeline itself as defensible intellectual property, not just catalog upkeep.

The pickup was unusually broad for a retail-ops item — Forbes, Wired.co.uk, The Verge, Gizmodo, Business Insider, GeekWire, TechFlash and WebProNews all ran it on or about May 7, 2012 — which reflects how surprising it still is to see a logistics company investing labor and capital in something as presentation-driven as high-end fashion.

First-order effects

  • Amazon now treats fit and presentation as production problems: salaried fit models and a 3,000-images-a-day studio mean apparel listings get editorial-grade content at industrial volume, raising the bar for what its own fashion pages look like.
  • The patent filings put Amazon's fashion infrastructure on the public record early, telling competitors exactly where it intends to build moats before revenue justifies them.

Second-order effects

  • Fashion brands selling through Amazon face a new calculus: the platform can now present their goods with studio-quality imagery and real fit data, which strengthens Amazon's hand in negotiating brand participation in its higher-end push.
  • Rival e-commerce retailers in apparel and footwear must either match this content-production investment or cede the presentation-quality gap that historically favored specialty fashion sites over generalists.

Third-order effects

  • If patent-pending imaging and systematic fit modeling become standard practice, apparel e-commerce structurally shifts toward whoever owns the largest corpus of fit and presentation data — turning what looks like a photography studio into a data asset that compounds with every garment shot.
  • The pattern points to generalist marketplaces absorbing premium categories by out-investing specialists in category-specific infrastructure, eroding the assumption that luxury and high-end fashion require specialist channels.

The trend: E-commerce leaders are buying their way into touch-and-fit categories like fashion by building proprietary content and fit-data infrastructure rather than relying on brand-supplied assets.