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Chronicles

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A Personal Appeal TO Wikipedia Founder Jimmy Wales

So we meet again Wales ... Yes I know, another holiday season, another reason to poke fun at your silly, scopophobia-inducing banner ads belying the very noble cause of raising $29.5 million for an unlimited supply of constantly updated knowledge …

TechCrunch Alexia Tsotsis

Context & Ripple Effects

Jimmy Wales has spent years as the public face of Wikipedia's annual holiday fundraising drive, and that visibility cuts both ways: back in March 2008 he was the subject of swirling allegations that put his stewardship under scrutiny, yet by May 2011 he was sharing a stage with Jeff Bezos and Eric Schmidt at the e-G8 summit in Paris as one of the internet's establishment figures.

The $29.5 million banner campaign TechCrunch is needling arrives just weeks after Wikipedia made its most dramatic statement of the year — blacking out its Italian site in October 2011 to protest Italy's wiretap act — so the organization enters this fundraising season with unusually high profile and unusually sharp critics. The piece also lands amid a long-running credibility fight over whether crowdsourced editing can be trusted, one Wikipedia itself tried to address with the color-coded WikiTrust reliability feature announced in August 2009.

First-order effects

  • Donors hitting Wikipedia pages this season face the same Wales-fronted banner appeals TechCrunch mocks, meaning the foundation's most effective fundraising asset is simultaneously its most ridiculed one.
  • The mockery gives ammunition to the journalism professors and scholars who have argued since at least 2010 that Wikipedia is untrustworthy, framing the site's funding pleas against its reliability debates.

Second-order effects

  • Other tech outlets are likely to pile on the banner-ad critique, forcing the Wikimedia Foundation to weigh toning down or varying the personal-appeal format that has driven its record campaigns.
  • Rival knowledge and reference projects can position themselves against both Wikipedia's ad-free-but-begging model and its edit-anyone trust problem, a gap WikiTrust was meant to close.

Third-order effects

  • If founder-centric banner appeals keep drawing ridicule while revenues grow, nonprofit web platforms face a structural question: whether donation-driven funding scales without diversifying away from the annual guilt-banner cycle.
  • The episode feeds a longer pattern in which Wikipedia's governance and finances get scrutinized through Wales personally, making the founder's reputation inseparable from the encyclopedia's.

The trend: Founder-fronted, banner-driven fundraising at nonprofit web platforms is colliding with donor fatigue and press mockery just as the underlying organizations grow large enough to need more durable funding models.