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First steps Towards MMS support

MMS has been one of the constant feature requests since we launched Google Voice and we've been hard at work trying to make this happen.  —  Today, we're happy to announce that we've made the first step in our efforts to bring this feature to our users.

Google Voice Blog Vincent Paquet

Context & Ripple Effects

Google Voice has been closing the gap between a novelty and a real phone replacement: after the invite-only launch of October 2009, Google opened the service to everyone in June 2010, and MMS has topped the user request list ever since. Today's announcement is deliberately scoped as a 'first step' — the company frames it as the start of a longer build-out rather than full support, which signals the technical work runs through carrier interop rather than a simple client update.

First-order effects

  • Google Voice users gain the ability to send and receive MMS on their Google Voice number, removing the single most persistent complaint logged against the service since launch.

Second-order effects

  • Every capability Google Voice adds makes its free number more viable as a replacement for carrier texting, tightening pressure on the SMS/MMS revenue line that carriers price separately.

Third-order effects

  • If the build-out continues, over-the-top numbers like Google Voice erode the assumption that messaging features belong to the SIM card — pushing carriers toward defending messaging as a paid tier or ceding it to app-layer providers.

The trend: Standalone internet numbers such as Google Voice are absorbing carrier messaging features one protocol at a time, shifting texting from a network service toward an application layer.