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Chronicles

The story behind the story

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Why Microsoft bought Skype

There is so much to write about but I'll begin with Microsoft buying Skype for $8.5 billion.  The pundits are debating whether this move by Microsoft CEO Steve Ballmer makes good business sense, but that's the wrong way to look at it.

I, Cringely Robert X. Cringely

Context & Ripple Effects

Microsoft's $8.5 billion Skype purchase, announced on May 10 alongside a brand-new business division for the service, has split commentators on whether the price makes sense — the framing this piece rejects. The deal lands at a moment when Microsoft under Steve Ballmer, CEO since 2000, is already fighting Google on search by wiring Facebook data into Bing results, giving the company a working template for buying reach rather than building it.

Skype itself is barely six years removed from being a tiny startup with a few thousand users, and its early software was recalled as buggy — which is part of why the pundit debate over 'good business sense' misses the point of what an installed communications base is worth to a platform owner.

First-order effects

  • Skype stops being an independent internet communications company and becomes a Microsoft business division, with its product roadmap and monetization decisions now made under Ballmer.
  • Microsoft immediately gains a large consumer communications footprint it did not have to build, complementing the Facebook-data partnership already differentiating Bing against Google.

Second-order effects

  • Google, Microsoft's arch-rival in both search and communications, faces a competitor that can bundle voice and video calling into Windows, Xbox and Office rather than sell or ad-fund it standalone.
  • Other suitors who might have bought Skype — Facebook chief among them, given its existing data-sharing arrangement with Microsoft — lose the asset, pushing them toward building or partnering instead.

Third-order effects

  • If the pattern holds, standalone internet communication services get absorbed into operating-system and search ecosystems, making calling and messaging features of platforms rather than businesses in their own right — and making multi-billion-dollar acquisitions the standard way incumbents close capability gaps.
  • The deal becomes a test case for whether big-company acquisition can outpace organic product development, a question that will shape how Microsoft's leadership is judged going forward.

The trend: Internet communications are consolidating into platform ecosystems, with OS and search giants paying premium prices to own the connection layer rather than rent it.