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BilltoMobile Quietly Emerges As Mobile Payment Powerhouse

A year ago, few people in the U.S. had ever heard of BilltoMobile, a direct carrier billing company with roots in Korea.  But the San Jose, Calif. company is fast emerging as a leader in the mobile payments space …

GigaOM Ryan Kim

Context & Ripple Effects

The U.S. carrier-billing niche BilltoMobile now leads did not appear overnight: Danal launched its mobile payments play back in June 2007, and Bling Nation raised $8M in July 2009 for a cell-phone payment system, marking a slow build of venture interest in the phone as a payment instrument.

What changed by February 2011 is scale: GigaOM reports that BilltoMobile, a San Jose company with Korean roots, went from obscurity to leadership in U.S. direct carrier billing within roughly a year. That matters because whoever runs carrier billing converts the operators' subscriber relationships into a working payment rail — an asset none of the earlier entrants had yet demonstrated at this level.

First-order effects

  • U.S. wireless carriers gain a proven intermediary that lets them bill digital-goods purchases directly to subscribers' phone accounts, monetizing a customer relationship they already own.
  • Merchants and app developers selling digital content get a checkout alternative to credit cards, reaching customers who lack card relationships or prefer one-tap phone-bill charging.

Second-order effects

  • Rivals like Danal and Bling Nation now face a benchmark for U.S. carrier integration and must either sign comparable operator deals or cede the direct-carrier-billing lane.
  • Carrier revenue-share terms become the pricing battleground: the more successful BilltoMobile is at routing transactions, the more leverage carriers hold over what cut they take per charge.

Third-order effects

  • If the pattern holds, carriers consolidate into gatekeeper position over digital-goods distribution — every app-store and content purchase flowing through phone bills gives operators toll-taking power they never had in the card-dominated web era.
  • A scaled carrier-billing layer also raises the structural question of whether the transaction data flowing through these pipes becomes as valuable to operators as the fees themselves.

The trend: Direct carrier billing is turning U.S. mobile operators from connectivity vendors into payment intermediaries, with startups like BilltoMobile building the rails.