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TiVo offers free insight into TV ad effectiveness

If you ever wanted to know how well a particular company's commercial campaigns are performing in the increasingly DVR'd world, TiVo has the solution for you.  —  The company announced the launch of a free tool today, called Ad Scorecard …

CNET News Don Reisinger

Context & Ripple Effects

Ad Scorecard is the data side of a pivot TiVo has been building toward since it first let users search for ads back in 2005 and rebuilt its discovery layer with the 2009 broadband search rollout. The company's set-top business has been under pressure for years — a December 2009 report argued TiVo urgently needed cable-operator help to survive, and a 2007 analysis was already asking whether its comeback was real.

The logic of giving the measurement away free is customer acquisition: every advertiser or agency that adopts the scorecard becomes a candidate for paid, deeper data products. For a hardware company whose boxes face commoditization by cable-provided DVRs, its panel of real viewing behavior — including what gets skipped — is the asset it can sell without selling another box.

First-order effects

  • Advertisers and agencies gain free access to TiVo's second-by-second ad viewership data, lowering the entry cost of measuring how commercials survive fast-forwarding versus paid panel-based research.

Second-order effects

  • Established TV measurement providers face a freemium challenger whose data comes straight from DVRs rather than sampled diaries or meters, forcing them to defend their pricing with methodology arguments.
  • If brands start citing TiVo scores in media negotiations, networks feel pressure to justify commercial loads on channels where skip rates are high.

Third-order effects

  • The pattern points toward TV advertising accountability becoming a software-and-data business: whoever owns granular viewing behavior — not the box maker — becomes the pricing referee between buyers and networks, which is why TiVo's push for distribution partnerships with cable operators matters more than any single DVR sale.

The trend: DVR makers are converting their viewing-behavior data into an advertising-measurement franchise as hardware margins erode.