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How Click-to-Call Boosts Google's Mobile Revenues

In October, Google crowed about its mobile business hitting a $1 billion run rate, though much of that is assumed to be mobile search advertising, an offshoot of Google's biggest business online.  But Google's mobile revenues are also finding …

GigaOM Ryan Kim

Context & Ripple Effects

When Google rolled out click-to-call billing in mobile ads at the start of 2010, the pitch was straightforward: let a searcher tap to ring the advertiser and charge by the call. Nearly a year on, GigaOM's analysis argues the format has grown into a genuine second pillar alongside mobile search advertising.

That matters because Google's October disclosure of a $1 billion annualized mobile business was widely assumed to be little more than its desktop search machine shrunk onto phones. A call-billed ad unit gives the company a revenue line native to the handset — and a template for charging small businesses who never bought search keywords.

First-order effects

  • Local and national advertisers now have a mobile ad product priced on completed phone calls rather than clicks, widening Google's advertiser base beyond keyword buyers.
  • The confirmed $1 billion mobile run-rate gets a second engine: click-to-call revenue accrues directly to Google's mobile line rather than riding on search budgets alone.

Second-order effects

  • Rivals selling mobile inventory — Yahoo, Microsoft's Bing, and the emerging ad networks — are pushed to match call-based pricing or concede the local-business segment to Google.
  • Phone carriers and directory publishers, whose paid-listing models rest on driving inbound calls, suddenly compete with an auction-priced alternative sitting inside search results.

Third-order effects

  • If calls prove advertisers will pay for outcomes other than clicks, mobile advertising drifts toward action-priced formats built around what a phone can do — a structural break from desktop display and click economics.

The trend: Mobile advertising is splitting off from desktop click-pricing into device-native, action-billed formats, with Google's call billing as the early proof case.