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Chronicles

The story behind the story

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Can Mobile Phones Think?

Almost six years ago, while working on a story for Business 2.0 magazine, I remember having a conversation with someone from Nokia about the possibility that one day mobile phones could think and adapt to our environment.  For instance, what if the phone …

GigaOM Om Malik

Context & Ripple Effects

This piece circles back to a conversation the author had with a Nokia contact roughly six years earlier, when he was reporting for Business 2.0 on whether phones could one day adapt to their surroundings. At the time, the smarter-phone debate in the corpus was mostly about platforms — whether Google's mobile gambit would pay off, with Google-powered handsets expected in early 2008 and analysts asking whether mobile was really a sure thing for Google. What has changed by November 2010 is that the idea now exists as shippable code rather than a researcher's hypothetical.

The concrete hook is Nokia Situations, surfaced through Nokia Beta Labs, which lets owners script how their device behaves in different settings. It lands at a fraught moment for the company: Stephen Elop has board approval to reshape strategy if needed, adoption of Windows Phone 7 is reported only as an unconfirmed rumor, a first MeeGo device is still promised before year-end, and the N8 — which Nokia says is drawing strong consumer feedback — has drawn reports of a small number of units failing to switch on.

First-order effects

  • Nokia turns a years-old 'thinking phone' talking point into a consumer-facing experiment, handing N8-generation owners context-aware behavior rules through Beta Labs while its premium hardware narrative is dented by reported power-on defects.
  • For the author's framing, the story shifts the smartphone argument away from which operating system wins — the Google-centric question of 2007-2008 coverage — toward what a device does autonomously once it senses where you are.

Second-order effects

  • If Situations-style profiles catch on, Apple and Google face pressure to match context automation natively in iOS and Android, moving feature competition from spec sheets toward software that anticipates the user.
  • Whatever platform decision Elop makes — with the Windows Phone 7 report still unconfirmed — determines whether Nokia's context features survive a platform transition or die with Symbian and MeeGo, making the beta both a product test and a hedge.

Third-order effects

  • If sensing-and-adapting becomes a durable differentiator, handset value migrates further from hardware toward an ambient-intelligence layer, rewarding whoever controls the sensors, the rules engine, and the data about user context.
  • A Nokia that pivots platforms while incubating such features illustrates the structural squeeze on incumbents: innovation now happens faster in software layers than in the device roadmaps that made Nokia dominant.

The trend: Mobile is moving from phones people configure to phones that adapt on their own — ambient, context-aware behavior emerging as the next competitive layer above the operating system wars.