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Chronicles

The story behind the story

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Why I Returned My iPad

A little more than a week after buying the iPad, I returned it to Apple.  The problem wasn't the iPad exactly, though it has some flaws.  The problem was me.  —  I like technology, but I'm not an early adopter.  I waited for the second-generation iPod …

Harvard Business Review Peter Bregman

Context & Ripple Effects

The 'returned my iPad' essay now has a lineage: SocialTimes ran its own account of sending an iPad back in April 2010, two months after ReadWriteWeb catalogued the January backlash against the device, and TechCrunch had staked out the sharpest position — that the iPad threatens deep reading itself (the 'Kindle killer' argument). By mid-June, returning the device has become a publishable stance, not an anomaly.

The timing sharpens the point: Apple spent the week shipping iTunes 9.2, a redesigned Mac mini and OS X updates, while the iPhone 4 — delayed to July 14 after widespread pre-order failures — arrives within the month. Early buyers are being asked to commit across several overlapping product cycles at once.

First-order effects

  • One return is financially immaterial to Apple, but the essay extends a recognizable narrative arc — April's return piece, then this one — that legitimizes reversal as a normal consumer outcome for a device marketed as inevitable.
  • The author's stated problem is personal fit rather than device flaws, which redirects the critique from hardware specs to whether the iPad occupies a real slot in a working professional's day.

Second-order effects

  • Apple's own calendar compounds the hesitation: with the iPhone 4 landing in July after its pre-order delays, discretionary spending on gadgets is concentrated into a single season, forcing buyers to choose between the tablet and the phone rather than buying both.
  • Each published return story hands skeptics — and competitors building rival tablets — ready-made evidence that first-month enthusiasm does not automatically convert into settled usage.

Third-order effects

  • If the pattern holds, the tablet market will be adjudicated less by launch-week reviews than by sustained-use testimony — whether owners still pick the device up weeks later — shifting Apple's burden from generating desire to proving daily utility.
  • A visible population of remorseful early adopters would also pressure the emerging tablet category toward clearer identity-defining use cases, the way the iPod earned its place through a single dominant behavior.

The trend: Tablet adoption in 2010 is entering its second phase, where the decisive evidence is not purchase-day excitement but whether the device survives contact with people's actual routines.