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FTC Member Rips Into Google's Privacy Efforts

Several major U.S. Internet companies, including Google and Facebook, need to “step up” and better protect consumer privacy or face tougher penalties from the U.S. Federal Trade Commission, a commissioner said Wednesday.

PC World Grant Gross

Context & Ripple Effects

This warning lands on top of a three-year paper trail at the agency: a privacy complaint filed with the FTC in 2007 and a follow-up request from a privacy group in March 2009 to investigate Google. The commissioner's remarks convert those outside petitions into an explicit regulator position — and the Digits pickup of the story frames Google's newly launched Buzz as the case study she is pointing at.

The timing matters because Google was expanding into new surfaces all at once — Chrome releases, Android tools, Apps migration tooling for Exchange customers, and the Nexus One coming to Sprint — each one widening the footprint the commissioner says needs stronger privacy protection.

First-order effects

  • Google and Facebook face a direct ultimatum from an FTC commissioner: step up consumer privacy protections or absorb tougher penalties, with Buzz cited publicly as evidence the problem is design-level rather than incidental.
  • Every major U.S. internet company shipping social features now operates under a named-regulator warning, raising the compliance bar before any new rule is formally written.

Second-order effects

  • Competitors can weaponize the criticism: privacy posture becomes a differentiator in product launches, forcing companies like Facebook and Google to weigh default-sharing designs against the penalty risk the commissioner just made explicit.
  • The FTC's threat raises the cost of aggressive data collection across the ad-supported web, since the same standard the commissioner applies to Google and Facebook would reach their smaller rivals first.

Third-order effects

  • If the pattern holds — outside complaints in 2007 and 2009 escalating into public commissioner warnings by 2010 — the FTC is drifting from reactive, complaint-driven enforcement toward proactive oversight of how platforms architect sharing defaults, a shift whose formal shape remains unresolved.
  • Repeated targeting of Google across multiple years suggests privacy is becoming a standing regulatory lens applied to every new product category the company enters, not a one-off dispute over a single feature.

The trend: U.S. regulators are shifting from investigating individual privacy complaints to publicly pressuring major platforms over product-design choices, with Google as the recurring reference point.