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BlackBerry Storm Gets Firmware Update

The 4.7.0.113 update will be pushed over the air by Verizon and will fix numerous bugs and add new functionality to the touch-screen Storm.  —  Verizon Wireless is preparing to roll out an over-the-air software update for the touch-screen BlackBerry Storm …

InformationWeek Marin Perez

Context & Ripple Effects

The Storm was RIM's first touch-screen entry into Verizon's lineup, teased through a Best Buy launch leak in October 2008 and scrutinized in early hands-on looks at the 9500 before hitting shelves. First-impressions coverage flagged the device as ambitious but rough, so this 4.7.0.113 firmware push is the follow-through moment.

Notably, it is Verizon Wireless — not RIM alone — doing the pushing: the carrier is distributing the update over the air directly to subscribers' handsets. That puts the carrier in charge of patching a flagship device whose reputation is still settling, alongside a confirmed netbook retail push and BlackBerry's own Application Center storefront rounding out the platform story.

First-order effects

  • Storm owners on Verizon get bug fixes and new functionality delivered without a store visit or PC tethering, straight to the handset.
  • RIM gets a second chance to shape perceptions of its first touch-screen hardware, since firmware quality now defines how the Storm is judged rather than launch-day reviews.

Second-order effects

  • A smoother Storm strengthens Verizon's hand against rivals courting the same touchscreen-upgrade buyers, while its confirmed netbook plans show the carrier diversifying beyond phones in parallel.
  • The rumored BlackBerry Niagara and Apex devices on Verizon's leaked 2009 roadmap will inherit expectations set by how well this update lands — post-launch support becomes part of the sales pitch for the next models.

Third-order effects

  • Carrier-driven over-the-air firmware pushes are becoming the standard mechanism for extending a smartphone's usable life after purchase, shifting maintenance responsibility from manufacturer retail channels to network operators.
  • If flagship devices keep shipping ahead of their software maturity curve, launch-and-patch cycles become structural to the smartphone business, with carrier rollout cadence shaping which devices succeed.

The trend: Smartphone lifecycles are increasingly managed by carriers through over-the-air firmware updates, making post-launch software support as decisive as launch-day hardware.