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Chronicles

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Xoopit Turns Inbox Into a Social Network

Xoopit, a San Francisco-based company, has developed technologies that can turn your GMail (or for that matter, any IMAP email) account into a social environment that is most relevant to you.  The company, which also is announcing a new $5 million round …

GigaOM Om Malik

Context & Ripple Effects

Xoopit's launch lands in the middle of a fast-building wave of 'social email' startups and platform moves. It follows Xobni's effort to turn Outlook into a social network from late 2007, and comes just months after reports that Yahoo and Google were planning their own Inbox 2.0 initiatives to make e-mail itself social — a push some commentators already found underwhelming. With a fresh $5 million round, Xoopit is betting that the inbox, not a standalone social graph, is where people's real relationships already live.

First-order effects

  • Gmail and other IMAP users get a way to surface their existing correspondence as a personalized social environment — no new network to join — while Xoopit gains $5 million to build on that wedge.
  • The move puts pressure directly on Google and Yahoo, whose own Inbox 2.0 plans now face an independent layer building social features on top of their mail platforms.

Second-order effects

  • Rivals like Xobni, which attacked the same problem from the Outlook side, face validation of the category but also a crowded field, pushing them toward deeper platform integration and continued fundraising to differentiate.
  • Webmail providers must decide whether to tolerate, block, or absorb third-party social layers sitting on top of their inboxes — a control question over user attention and data access via IMAP.

Third-order effects

  • If the pattern holds, email evolves from a communication protocol into a platform battleground where the relationship data inside inboxes becomes the most valuable social graph — raising questions about who owns and monetizes it.
  • Standalone social networks may find their growth contested by tools that extract social value from existing mail archives, shifting competition from 'build the network' to 'unlock the network you already have.'

The trend: The inbox is being repositioned as the default social graph, with startups and major webmail providers alike racing to turn accumulated email relationships into social experiences.