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My iPhone Test Drive

Ok, so shame on me for writing so much about the iPhone without actually having used it, but I fixed that today by spending a couple of hours in an Apple store playing with the iPhone.  Granted this is much more limited than the experience of long-term use …

Publishing 2.0 Scott Karp

Context & Ripple Effects

A week after iPhones began reaching retail, commentary is still running ahead of hands-on use: this piece follows last week's first-impressions writeups with the author admitting he had covered the device extensively before ever touching one, then spending two hours with a display unit at an Apple store. That gap between coverage and contact is itself the story — the launch has so dominated cellphone news that it drowned out competing announcements like T-Mobile's, while most writers, like most buyers, have only read about the device.

Two confirmed frictions frame what a tester actually encounters: Apple has excluded Adobe Flash from the platform, and a video circulating among developers criticizes that stance. Meanwhile reports — unconfirmed — say Apple is demanding a significant share of network revenues from its European carrier partner and requiring partners to restrict the content iPhone users can access.

First-order effects

  • For shoppers, the Apple store floor becomes the decisive trial channel: a couple of hours on a display unit is now how skeptics and reviewers alike convert secondhand coverage into a buy or pass judgment.
  • Developers critical of the missing Adobe Flash support get their test case the moment real users try to browse the real web on the device.

Second-order effects

  • If Apple genuinely holds its reported demands in Europe — a cut of network revenues plus content restrictions — every carrier negotiation shifts from subsidizing handsets to fighting over who owns the customer relationship.
  • Rivals whose launch-week announcements were buried under iPhone coverage are forced to respond on Apple's terms: demo-driven selling rather than spec sheets.

Third-order effects

  • The pattern points toward a structural inversion of mobile industry power, where the handset maker, not the carrier, dictates content access and takes a share of service revenue — a fight that will define the smartphone era if the reported European terms hold.
  • Platform exclusions like the Flash omission signal that whoever controls the device also curates the mobile web, making developer backlash a recurring feature rather than a one-off.

The trend: The iPhone launch marks the shift of the handset from a carrier-subsidized commodity to an experiential product sold through demo floors, with Apple contesting carriers for control of both revenue and content access.