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Chronicles

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Vonage: The Last Stand

Vonage, the beleaguered VoIP service provider is in court today, trying to defend its position that it doesn't infringe on Verizon's patents.  If Vonage loses, then things get really tough for the company, which has claimed that it has developed a workaround Verizon patents, and can still stay in business.

GigaOM Om Malik

Context & Ripple Effects

Today's appellate hearing is the sharpest turn yet in a fight that turned existential in April, when a Vonage lawyer described an earlier adverse ruling as a 'bullet to the head'. Since then the company has staked its survival on two claims argued in court today: that its VoIP service does not infringe Verizon's patents, and that it has built a work-around that would keep it in business even if it loses.

The hearing drew same-day pickups from the Associated Press and CNET News.com, underscoring how closely the case is watched as a referendum on independent VoIP. Per CNET's report, the court is also weighing whether to give Vonage more time to perfect a work-around pending its decision — though that remains unconfirmed, and no ruling was reached at the hearing.

First-order effects

  • Vonage's roughly three million-subscriber VoIP business hangs directly on this appeal: an adverse ruling forces it onto an untested work-around or into licensing talks on Verizon's terms.
  • Verizon gains decisive leverage either way — a win lets it extract royalties, an injunction, or concessions from a weakened competitor.

Second-order effects

  • Every other independent VoIP provider inherits the cost of Verizon's playbook: defending against carrier-scale patent portfolios becomes a permanent line item, squeezing margins in an already price-competitive market.
  • Prolonged legal uncertainty around Vonage's service continuity gives rival broadband telephony sellers a retention argument at exactly the moment Vonage can least afford churn.

Third-order effects

  • If the pattern holds, software and business-method patents function as an effective entry barrier in telecom, tilting voice-over-broadband toward incumbents who hold the portfolios rather than those who hold subscribers.
  • The case feeds a widening backlash against software patents of precisely this kind, pushing the question of whether communications-software claims deserve protection at all toward the center of patent-reform debates.

The trend: Incumbent carriers are converting patent portfolios into a competitive weapon, and the courts — not price or product — are increasingly deciding which independent VoIP providers survive.