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Chronicles

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AT&T turns cell phones into TV remotes

AT&T Homezone subscribers are now able to program their digital video recorders from their cell phones.  —  AT&T said that starting Tuesday, it will allow customers of its Homezone product, a service that offers video-on-demand and other content …

CNET News.com Marguerite Reardon

Context & Ripple Effects

The remote-DVR feature arrives in the middle of AT&T's campaign to become a pay-TV provider, not just a phone company: it tested its IPTV-based U-verse service with fanfare in San Antonio in December 2006, is fighting suburbs permit-by-permit over its fiber buildout, has a rumored satellite entry this year that remains unconfirmed, and in January won a key regulatory milestone by pledging network neutrality to help secure approval of its BellSouth acquisition.

First-order effects

  • Homezone subscribers can now schedule recordings from wherever their phone works, decoupling DVR use from the living room and giving AT&T's satellite-plus-broadband video product a capability its set-top box alone could not offer.
  • The handset becomes a control point for AT&T's video service, tightening the wireless-plus-video bundle the company sells to households.

Second-order effects

  • Cable operators competing for DVR-equipped households face a feature-for-feature comparison — remote scheduling — rather than a pure price fight, pressuring them to answer with equivalent phone-to-DVR control.
  • Every added tie between AT&T's wireless arm and its video arm strengthens the bundled-value pitch at exactly the moment the company needs regulator goodwill for the BellSouth deal and municipal goodwill for fiber permits.

Third-order effects

  • If the pattern holds, the mobile phone becomes the login and interface layer for a household's services — video first, then security and other utilities — concentrating power with whichever carrier owns the customer's handset identity.
  • The move further erodes the old boundary between telephone companies and cable companies, pushing both toward converged bundles where the differentiator is cross-service integration rather than any single pipe.

The trend: Telephone carriers entering pay TV are using the mobile handset as the control hub for home entertainment, turning convergence rhetoric into shippable product features.