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Chronicles

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In Depth: Google Discloses Plans For Long-Awaited Office Suite, First Components Due This Week

Google will try to capitalize on collaboration options that Microsoft Office is lacking.  But Microsoft has its own plan to shore up the vulnerability.  —  For such sharp rivals …

InformationWeek Aaron Ricadela

Context & Ripple Effects

Google's office-suite disclosure lands with unusual breadth of pickup: Reuters, the New York Times, CNET, TechCrunch, GigaOM, John Battelle and Robert Scoble all carried the news on or about August 28, 2006 — a signal that the enterprise is watching a consumer search company make its first serious run at business software. The framing across outlets converges on one point: this is hosted applications aimed squarely at organizations, not just consumers.

The competitive logic is stated plainly in the confirmed reporting — Google intends to exploit collaboration capabilities that Microsoft Office lacks, while Microsoft has its own plan to shore up that vulnerability. The reaction split is visible in the headlines themselves: Between the Lines and TechCrunch treat it as "Office 2.0" and a version 1.0 debut, while GigaOM's "No Thank You" captures the skeptic camp questioning whether businesses will accept Google as a software vendor.

First-order effects

  • Google moves from search and consumer apps into the business software market this week, offering hosted communications and productivity components aimed at enterprises rather than individual users.
  • Microsoft faces an immediate positioning problem: its installed Office base lacks the real-time collaboration Google is leading with, forcing it to articulate its own response publicly.

Second-order effects

  • Rivals and incumbents in productivity software are pushed toward hosted-delivery models — if Google prices collaboration as a service, traditional per-seat desktop licensing becomes the vulnerable comparison point.
  • IT buyers gain a credible alternative vendor for basic productivity and communications, pressuring Microsoft to defend renewals on collaboration grounds rather than feature depth alone.

Third-order effects

  • If the pattern holds, productivity software shifts structurally from packaged desktop suites sold per seat to browser-based services sold by subscription, with collaboration features — not document formats — as the axis of competition.
  • A credible non-Microsoft entrant in business software invites further entrants and eventual regulatory attention to platform lock-in around documents and email, though whether enterprises trust ad-funded vendors with core data remains genuinely unsettled among analysts at this date.

The trend: Productivity software is beginning its shift from Microsoft's packaged desktop suite toward Google's browser-hosted, collaboration-first services, with 2006 marking the opening enterprise push.