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Uber, Verne, and Pony.ai launch autonomous rides in Zagreb, making the Croatian capital the first European city where users can book such rides via Uber's app

Uber (UBER.N), Verne and Pony.ai (PONY.O) said on Wednesday they had launched autonomous rides in Zagreb, making the Croatian capital …

Reuters Anzar Mehraj

Context & Ripple Effects

The service moves Uber, Pony.ai and Verne from their March plan for a Zagreb commercial robotaxi debut into an operating consumer offering. It gives the partners a European proof point after Uber had already used its app to distribute autonomous rides with other vehicle operators.

Pony.ai had outlined a broader European rollout, including four additional cities after Zagreb. Zagreb therefore becomes the first live deployment in a plan that links Pony.ai's fleet technology, Verne's local role and Uber's rider demand.

First-order effects

  • Uber users in Zagreb can now book autonomous rides inside the existing Uber app, while Pony.ai and Verne gain a commercial service rather than a planned launch.
  • Uber adds a European autonomous-rides offering to a model it has also used in Abu Dhabi, where it deployed fully driverless WeRide robotaxis.

Second-order effects

  • Pony.ai's stated expansion beyond Zagreb gains an operational reference point for its next European city launches, with Uber serving as the customer-facing distribution layer.
  • Uber's other robotaxi partners face a clearer precedent: access to Uber's app can be paired with a local fleet operator rather than requiring Uber to operate the vehicles itself.

Third-order effects

  • If the planned city additions proceed, European robotaxi deployment will increasingly be organized around ride-hailing platforms coordinating multiple autonomous-vehicle providers across markets.
  • The partnership model concentrates the consumer relationship with Uber while leaving vehicle technology and local service execution to firms such as Pony.ai and Verne.

The trend: Robotaxi expansion is shifting toward platform-led, multi-operator rollouts in which ride-hailing apps provide demand while autonomous-vehicle specialists supply the service.