Meta introduces Meta Business Agent, an AI agent that lets businesses on WhatsApp, Instagram, and Messenger answer customer questions, close sales, and more
For years, WhatsApp has been a communication layer for businesses of all sizes around the world.
TechCrunch Ivan Mehta
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Discussion
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@rihardjarc
Rihard Jarc
on x
$META getting ready to attack e-commerce with AI agents. The opportunity is truly here with the new tech shift, now it is all about execution. [image]
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@metanewsroom
@metanewsroom
on x
Introducing Meta Business Agent: AI that lets businesses show up for their customers as if they had an infinite team behind them answering questions, making product recommendations, booking appointments, closing sales, and more. https://about.fb.com/...
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@meghanbobrowsky
Meghan Bobrowsky
on x
New: Meta today launched an AI agent for businesses that can answer customer questions, book appts & close sales Eventually it will be able to run their entire business, Zuckerberg said during the launch announcement It's part of Meta's broadening beyond its core ads biz [image]
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@parismartineau
Paris Martineau
on x
announcing this as Meta's own AI agent keeps accidentally transferring ownership of high profile accounts to hackers is certainly a choice https://www.404media.co/...
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@amasad
Amjad Masad
on x
You can run but you can't hide from B2B SaaS
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@patdennis
Pat Dennis
on x
we're in the wild west phase of a new technology where people are trying out use cases and business models. But what's the world where people want a social media company's side project as the critical core of their business? The only justification would be tight ads integration
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@pepemoonboy
@pepemoonboy
on x
I think it was pretty obvious from the start of the enormous capex spend on AI infrastructure and LLM R&D that $META would be offering an agent for businesses... This is exactly the direction I was optimistic that they'd go down. Extremely bullish in my opinion.
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@stockmarketnerd
@stockmarketnerd
on x
[...] The argument that Meta can't monetize AI is factually wrong. They have used it to improve their core business more than anyone else (outside of GPU sales/renting). Engagement & monetization gains stemming from AI every single quarter. But still... people want to see them…