How AI startups like Altur are using chatbots to help automate debt collection; YC incubated six debt collection and settlement startups in the past six years
There's a mad dash to automate the world's most hated calls. Have an unpaid bill? You'll hear from an AI debt collector sometime soon.
Debt is rising in the United States. Now, when you owe money, you're likely to get a phone call from an AI collector asking you to pay up—sometimes even when you *don't* owe anything: — www.wired.com/story/ai-tak...
“AI boosters often stress that, as automation becomes more sophisticated, humanity has a rare chance to get rid of the worst gigs in the world. Working at a call center already sucks. Working at a call center specifically to hound people for money compounds the misery.” [embed…
But what if your profession—arguably, inhumane on its face— should be replaced? @knibbs.bsky.social spent some time with debt collectors www.wired.com/story/ai-tak...