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Chronicles

The story behind the story

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Bret Taylor's Sierra, which sells AI customer service agents, raised a $950M Series E led by Tiger and GV at a $15.8B post-money valuation, up from $10B in 2025

Artificial intelligence startup Sierra is raising nearly a billion dollars in a new funding round, CNBC has learned …

CNBC Kate Rooney

Discussion

  • @pitdesi Sheel Mohnot on x
    Just thinking about how Sequoia and Benchmark did the Series A in 2023, reportedly $25M on $145M post. If that reported number is true, it's another reminder that you don't always have to be contrarian to make money, you have to win the deal.
  • @gvteam @gvteam on x
    We're excited to co-lead the Series E for @SierraPlatform! In less than 3 years, @btaylor and @claybavor have led Sierra to historic progress at the AI application layer, helping the world's largest brands transform their customer experiences. Thrilled to back the team as they
  • @btaylor Bret Taylor on x
    Sierra is raising $950 million from new and existing investors, led by Tiger Global and GV, at a valuation of over $15 billion. We now have more than $1 billion to invest in becoming the global standard for companies wanting to transform their customer experiences with AI.
  • @hughes_rhys Rhys Hughes on x
    Could not be more excited for the @GVteam to join an already incredible group of investors; co-leading this round with @Tiger_Global! @btaylor and the @SierraPlatform team have built an incredible company; customer obsessed, and so talent dense! Massive shout out to my guy;
  • Deirdre Byrne Deirdre Byrne on linkedin
    A great vote of confidence that Sierra is the leader in the market.  We are so grateful to all of our customers who trust us with their own customers everyday …