OpenView: by 2025's end, 79 of 500 tracked software companies, like HubSpot, Adobe, and Salesforce, adopted usage-based AI fees, more than double that of 2024
Dozens of enterprise software firms have shifted away from charging customers flat, per-user subscription fees as AI threatens their seat-based pricing model.
“Most of my clients hate it. The costs go through the roof really quickly,” said Adrian Balfour, founder and chairman of AI consultant Envorso, about pricing models tied to usage. www.theinformation.com/articles/ atl...