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Chronicles

The story behind the story

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A profile of OpenTable CEO Debby Soo, who shifted its focus from diners to restaurants; it now seats ~2B diners a year across 65K restaurants, an all-time high

The pioneering reservation app was losing marquee restaurant groups before its chief executive made some big changes.

Bloomberg Brent Crane

Discussion

  • @business @business on x
    OpenTable was losing top restaurants and going stale. CEO Debby Soo engineered a turnaround https://www.bloomberg.com/...
  • @business @business on x
    OpenTable CEO Debby Soo took over in 2020, as the restaurant industry faced one of its worst crises. She talks about walking the company back from the brink and how she thinks the restaurant industry will evolve over the next few years, thanks to AI https://www.bloomberg.com/... …
  • Anne Riley Moffat Anne Riley Moffat on linkedin
    Personally, I love making a restaurant reservation without talking to anyone on the phone.  So when OpenTable came onto the scene, I was ecstatic. …