Discussion

• @jkeatn Jake Eaton on x

  This is second time we've used Anthropic Interviewer and the first time we've deployed it at scale. Quite accidentally, we ended up conducting (what we believe is) the largest qualitative study ever I'm a mixed-methods social scientist by training. Traditionally, when it came to …

• @zeynep Zeynep Tufekci on x

  Does anyone at @AnthropicAI want to answer this? Is the notion that “electricity or the internet” are examples of “a neutral tool” something respondents voiced NAMING those two OR did people just say “AI is a neutral tool” and @AnthropicAI researchers picked those as examples? [i…

• @jackclarksf Jack Clark on x

  Very proud of this research from The Anthropic Institute - we used Claude to survey ~81,000 people about their hopes, fears, and thoughts about AI. Check it out! [image]

• @saffronhuang Saffron Huang on x

  there are some banger quotes in here [image]

• @typewriters Lauren Wagner on x

  This data is absolutely phenomenal - the rigor behind the questions and clear presentation of results is unmatched, illuminating issues we kind of felt but couldn't concretely pin down

• @saffronhuang Saffron Huang on x

  SOOO excited to share this research. It has been many months in the making, and it's the largest and certainly the most multilingual qualitative study that we think has ever been run!?

• @joshkale Josh Kale on x

  Wow this new Anthropic post is a GREAT read Everyone's “worried” about job loss but Anthropic just asked 81,000 people the more honest question: do we even want them? On the surface, yes. 22% of respondents listed job displacement as a top fear. It was the strongest predictor [im…

• @jackclarksf Jack Clark on x

  My overwhelming sense of reading these quotes is the weight of responsibility AI developers have for the welfare of the people that talk to their AI systems.

• @kimmonismus @kimmonismus on x

  Anthropic's global study of 80,508 users shows people see AI with both hope and fear at once. Top hopes were better work, personal growth, and life management. Top concerns were unreliability, job loss, and reduced autonomy, showing AI's benefits and risks are deeply [image]

• @saffronhuang Saffron Huang on x

  @zeynep @AnthropicAI Great question. People named these tools as examples of neutral technologies themselves. We used Claude to identify broad themes from the responses by map-reducing summaries of people's answers to this question. This emerged as one such theme among those who …

• @abhishekn Abhishek Nagaraj on x

  I'm very bullish on the role of AI qualitative interviewers, but all the results from this exercise should have a big asterisk around what the specific sample is and what it says about AI in general. Who are these 81k users around the world that are responding to this call? Is [i…

• @jasminewsun Jasmine Sun on x

  I think this is really important: “What people want from AI and what they fear from it turn out to be tightly bound.” [image]

• @randalltemple Randall Temple on x

  We just want our time back: “If AI truly handled the mental load... it would give me back something priceless: undivided attention.” — Manager/executive, Denmark

• @divy93t Divy Thakkar on x

  Anthropic drops “largest qualitative study ever ” and it's very well produced with moving quotes. Does that mean we truly understand what users want of their AI? Is this a large-scale survey where participants answered four structured questions - yes! Is it robust qual research?

• @provisionalidea James Rosen-Birch on x

  As a qualitative social scientist by training (among other things), I remain skeptical of Interviewer particularly when the people building and using it consider well-worn qualitative techniques as ‘handwavey’

• @ahall_research Andy Hall on x

  This is phenomenally interesting and detailed work on what actual AI users are thinking about AI. And as is always the case, the reality seems quite different from many narratives that are out there! What do both North Americans and East Asians who participated in this survey [im…

• r/claudexplorers r on reddit

  Anthropic publishes the results of the user interviews!

• @dounbug @dounbug on x

  >unemployed >french [image]

• @gailcweiner Gail Weiner on x

  That one quote: “the threat isn't that AI becomes too powerful - it's that AI becomes too timid.” That's a real constituency, and Anthropic publishing it suggests they're listening.

• @usgraphics @usgraphics on x

  Interactive research published by Anthropic is truly outstanding. There is this resounding Tuft x Bostock aesthetic that appears everywhere and there is a high degree of density + consistency across the board. Only a product of people caring. [image]

• @lulumeservey Lulu Cheng Meservey on x

  These are the top things Claude users wanted from AI Meanwhile a lot of AI companies' messaging focuses on the things at the bottom of this list: creativity, learning, entrepreneurship, societal transformation ie, things tech people care a lot about [image]

• @cryptopunk7213 @cryptopunk7213 on x

  this is incredible from Anthropic Claude asked 81,000 people how they use AI and the results are very eye-opening, check this out: - claude saved a woman's life after correctly diagnosing her cancer (doctors got it wrong for 9 yrs). - 17% of people are worried ai is killing [imag…

• @neerajka Neeraj K. Agrawal on x

  Anthropic seems much more thoughtful about all this than the other ones

• r/singularity r on reddit

  What 81,000 people want from AI \ Anthropic

• r/neoliberal r on reddit

  What 81,000 people want from AI