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Chronicles

The story behind the story

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Investigation details Amazon's campaigns over the years to steamroll rivals and partners, including those on its marketplace, sometimes with Bezos' involvement

Wall Street Journal Dana Mattioli

Context & Ripple Effects

This investigation is the anchor piece in a string of sourcing-driven exposés on how Amazon treats the businesses dependent on it. It followed April 2020 reporting that employees consulted third-party vendors' sales data when building private-label goods, contradicting what the company told Congress, and it set up later scoops: internal documents showing Amazon India secretly favored big sellers to circumvent foreign-investment rules, and sources describing how Amazon threatens punitive action to force vendors in one market to accept its terms in another.

First-order effects

  • Marketplace sellers and retail partners now face documented evidence that pushing back against Amazon can trigger coordinated campaigns, with the reporting placing some decisions at Bezos' level rather than mid-management.
  • Amazon's public line that seller data stays walled off from private-label development is directly contradicted by the accumulated sourcing across these investigations.

Second-order effects

  • Lawmakers who received Amazon's earlier testimony have a paper trail to revisit, since the private-label data reporting already flagged statements made to Congress as inaccurate.
  • Sellers weighing reliance on the marketplace gain a documented basis to diversify channels or negotiate harder, raising Amazon's cost of retaining them relative to rivals courting those same merchants.

Third-order effects

  • If the pattern holds across geographies and business lines, Amazon's dual role as marketplace operator and competing merchant becomes the central case for structural remedies rather than conduct fixes.
  • The India documents show the playbook adapting to local regulation via favored intermediaries, suggesting enforcement will need to target corporate structure, not just stated policies.

The trend: Investigative and regulatory scrutiny of Amazon is converging on one question — whether a platform this dominant can fairly host the businesses it competes with.

Discussion

  • @danpriceseattle Dan Price on x
    1. A small business began selling camera tripods on Amazon 2. It reached $3.5 million in sales, 0.001% of Amazon's revenue 3. Amazon copied the tripods exactly and sold them as AmazonBasics tripods 4. Amazon banned the tripod company from Amazon https://www.wsj.com/...
  • @samanthaladuc Samantha LaDuc on x
    Copying is not the best form of flattery. Sometimes it's just plain stealing and monopolistic behavior. $AMZN https://twitter.com/...
  • @wsj @wsj on x
    “If a company is offering something that Amazon thinks they can do better, or can do less expensively, then they will try to do it,” a former Amazon executive says https://www.wsj.com/...
  • @danpriceseattle Dan Price on x
    Read this and tell me Amazon isn't a monopoly https://www.wsj.com/... https://twitter.com/...
  • @humbertotweets Repblico Humberto Gonzalez on x
    This is how Amazon destroys small American businesses...you should add to your comment the fact that Amazon also copies your products by manufacturing them...in China! https://twitter.com/...
  • @wsj @wsj on x
    Jeff Bezos originally considered calling his company “Relentless.” That corporate DNA still determines how Amazon goes after competitors—and why the antitrust police have come knocking. https://www.wsj.com/...
  • @paulpage Paul Page on x
    “What Amazon did was against the law. But what were we going to do? Sue Amazon for antitrust? It would take years and tens of millions of dollars and we'd be bankrupt by then.” https://www.wsj.com/... via @WSJ
  • @benfritz Ben Fritz on x
    If you belong to Amazon Prime, if you shop on Amazon, you really truly should read this powerful and brilliantly reported article by my colleague @DanaMattioli . https://www.wsj.com/...
  • @ryan_knutson Ryan Knutson on x
    Some wild anecdotes in @DanaMattioli 's latest Amazon investigation, including this one about how Amazon would suspend certain sellers, citing a counterfeit claim... and then do this 👇https://www.wsj.com/ ... https://twitter.com/...
  • @emilyglazer Emily Glazer on x
    If you want to understand Amazon's business, you need to read @DanaMattioli https://twitter.com/...
  • @repkenbuck Congressman Ken Buck on x
    Amazon is a clear case in antitrust violations. They have stolen from smaller competitors and used their platform in an unfair way. We can't let monopolies like Amazon use their power to abuse small businesses. https://www.wsj.com/...
  • @eugenekim222 Eugene Kim on x
    ICYMI: Today's WSJ story on Amazon confirms my previous reporting about Amazon's plan + Bezos's involvement in launching a Shopify-competitor https://www.wsj.com/... https://twitter.com/...
  • @s8mb Sam Bowman on x
    So what this misses, IMO, is that the optimal level of copying Allbirds shoes isn't zero - if Allbirds still has incentives to invent new shoes, and Amazon etc can sell cheap knock-offs as well, that's better overall than just Allbirds being in the market. https://www.wsj.com/...
  • @jeffhorwitz Jeff Horwitz on x
    Reading @DanaMattioli's most recent story makes Amazon seem brazen. Sellers would get demands from Amazon to provide information about their supply chain for “authenticity.” checks. Then Amazon would produce clones with the same parts. https://www.wsj.com/...
  • @katemilani Kate Milani on x
    Jeff Bezos originally considered calling his company “Relentless.” That corporate DNA still determines how Amazon goes after competitors—and why the antitrust police have come knocking. https://www.wsj.com/... https://twitter.com/...
  • @awilkinson Andrew Wilkinson on x
    Amazon FBA seems like a great opportunity 🧐 It's literally the Anti-Buffett investment: 🔥 No moat 🔥 No pricing power 🔥 No brand power 🔥 Endless mongol hordes attacking (including Amazon itself) https://www.wsj.com/... https://twitter.com/...
  • @anthony Anthony DeRosa on x
    Amazon never really grew up. Jeff Bezos still runs it with the relentless drive of a startup trying to survive. Only today, Amazon is a $1.6 trillion juggernaut. https://www.wsj.com/...
  • @matthewstoller Matt Stoller on x
    This story is outrageously unfair to Amazon, which brings low prices and high quality customer service to American consumers and also kneel to Zod. https://www.wsj.com/...
  • @stevekopack Steve Kopack on x
    WSJ: Amazon suspended several sellers, saying their products were “used or counterfeit” and to sell again required invoices from the sellers' manufacturers. Then Amazon undercut them with a cheaper version of their product—from the same manufacturer. https://www.wsj.com/... https…
  • @quinnypig Corey Quinn on x
    Fascinating that AWS isn't even mentioned here. A great argument in favor of spinning it off entirely really. https://twitter.com/...