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Chronicles

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Apptopia: apps including Pinterest, YouTube, and Snapchat have seen sustained growth during the pandemic, while Zoom's DAUs hit a peak in US around Sept. 2020

Bloomberg Brody Ford

Context & Ripple Effects

A year into the pandemic, the download-spike stories are giving way to retention data. In March 2020, Apptopia tracked downloads of Houseparty, Discord, Zoom and Marco Polo skyrocketing under quarantine, and App Annie counted a record 62M videoconferencing downloads in a single week. The open question since then has been which of those gains stuck.

This new Apptopia read answers part of it: habitual media and social apps — Pinterest, YouTube, Snapchat — kept compounding, while Zoom's US daily actives crested around September 2020. It fits the fuller-year picture from App Annie's 218B downloads and $143B in consumer spend for 2020, with US app usage overtaking live TV time.

First-order effects

  • Zoom enters 2021 with its US audience past peak rather than still growing, sharpening pressure to convert emergency users into paying teams-and-education accounts before engagement normalizes further.
  • Pinterest, YouTube and Snapchat can take sustained-growth numbers to advertisers as evidence their pandemic audience was durable demand, not a lockdown artifact.

Second-order effects

  • Ad budgets tilt toward platforms showing retention curves like Pinterest's and Snapchat's over spike-and-fade utilities, forcing measurement firms such as Apptopia and App Annie into a bigger role deciding where those dollars go.

Third-order effects

  • If the pattern holds, the post-pandemic app economy splits structurally between habitual media apps that banked permanent engagement gains and single-purpose utilities that revert, shaping which companies justify their inflated pandemic-era expectations.

The trend: The pandemic permanently shifted time and spend into mobile apps, but the durable winners are habitual social and media platforms rather than crisis-driven utility tools.

Discussion

  • @business @business on x
    As vaccines roll out and restrictions relax, some of the unprecedented demand for digital services and apps is fading https://www.bloomberg.com/...
  • @martinsfp Martin Sfp Bryant on x
    Some interesting graphs here showing how usage of digital services has changed over the past year. Only Pinterest is a straight line up. https://www.bloomberg.com/...