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Chronicles

The story behind the story

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Spotify confirms it is retiring the Car View mode in its mobile apps, offering no replacement, but says it is working to improve how users listen while driving

Android Police Arol Wright

Context & Ripple Effects

Spotify’s removal of its driving-focused mobile interface comes while the company was also developing Car Thing; code discovered earlier in 2021 pointed to a dashboard device with a color screen and multiple mounting options. The two efforts show Spotify searching for a distinct in-car control layer rather than preserving one continuous product.

That search did not produce a durable hardware fallback: later coverage says Car Thing would be switched off after less than a year on sale. The sequence makes the loss of Car View more consequential for listeners who wanted a simplified Spotify experience while driving.

First-order effects

  • Car View users lose Spotify’s dedicated driving interface immediately, with no named replacement for the mobile apps.
  • Spotify must improve driving listening through an unspecified alternative after withdrawing the feature that handled that use case.

Second-order effects

  • The removal places more importance on Car Thing as a separate in-car-control experiment, even though Spotify had not presented the device as a replacement for Car View.
  • Drivers’ access to Spotify becomes more dependent on the standard mobile app while Spotify works on its next approach to in-car listening.

Third-order effects

  • The subsequent Car Thing shutdown suggests Spotify’s in-car products have not yet formed a stable, Spotify-controlled endpoint for drivers.
  • If that pattern persists, Spotify’s automotive strategy will be defined by changing interfaces rather than a durable dedicated driving product.

The trend: Spotify is cycling through mobile and hardware approaches to in-car listening without maintaining a continuous dedicated driving interface.

Discussion

  • @stephanievasko Stephanie Vasko on x
    Maybe they'll actually fix their #UX issues! Trying to listen to podcasts on Spotify is infuriating, as was Car View. https://twitter.com/...
  • @jak1192 Jonah Katz on x
    @Techmeme @ArolWright Finally. Super dangerous having to tap around to find the exit button while flying down the highway