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Chronicles

The story behind the story

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In an internal Slack message, Marc Benioff says Salesforce co-CEO Bret Taylor will continue to report to him

The Information Kevin McLaughlin

Context & Ripple Effects

Bret Taylor's rise at Salesforce has been fast and public: promoted to president and COO in December 2019, profiled a year later as the architect of the $27.7B Slack acquisition and a possible future successor, and by October 2021 telling people close to him he expected to be promoted to CEO soon. Instead, the co-CEO title came with an asterisk: Benioff's internal Slack message makes clear Taylor still reports to him.

That single reporting line is the real story — it tells employees and investors that the co-CEO structure is a development bench, not a handover in progress, with Benioff retaining final authority.

First-order effects

  • Despite holding the co-CEO title, Taylor remains formally subordinate to Benioff, cooling the near-term succession expectation he had shared with people close to him just weeks earlier.
  • Salesforce employees get an unambiguous answer on who runs the company day-to-day at the top: Benioff, with Taylor in a number-two role wearing a co-CEO label.

Second-order effects

  • A dual-CEO structure where one chief reports to the other creates the conditions for friction over scope and time allocation — the dynamic that sources later described as months of growing tension between the two before Taylor stepped down as co-CEO effective January 31, 2023.
  • For other companies weighing co-CEO arrangements, Salesforce becomes a cautionary data point: the title without independent authority may retain talent temporarily but does not resolve succession.

Third-order effects

  • If the pattern holds, co-CEO titles at founder-led companies function primarily as retention and grooming mechanisms rather than genuine power-sharing — and the eventual exits (tensions documented by the Wall Street Journal) push boards back toward either a clear single successor or an open-ended incumbent tenure.

The trend: Co-CEO structures at founder-led tech companies are increasingly exposed as extended succession trials rather than durable power-sharing arrangements.

Discussion

  • @epro Emil Protalinski on x
    So Bret Taylor is really VP CEO? “Our Executive Leadership Team reports to Bret. Bret continues to report to me,” Benioff said in the Slack message. I guess it would be worse if @salesforce acquired @SlackHQ and then the leaks were all still emails. https://twitter.com/...
  • @martinsfp Martin Sfp Bryant on x
    Some co-CEOs are more equal than others. https://twitter.com/...