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Chronicles

The story behind the story

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Big US banks are slowly embracing cloud services like AWS, Azure, and GCP, after hesitating for years due to regulation, cyberattacks, and old infrastructure

New York Times Lananh Nguyen

Context & Ripple Effects

Big US banks were the cloud's most stubborn holdouts: Wall Street was still running mainframes as recently as 2020, with pandemic-era demand spikes cited as the force that might finally break the habit per Protocol's reporting on Wall Street's slow cloud shift. AWS has been courting this exact customer base for years, having built services explicitly aimed at legacy enterprises like IBM and Oracle customers back in 2015 when AWS first targeted legacy tech giants' installed base.

What changed by early 2022 is that the hesitation — regulation, cyberattack fear, old infrastructure — started giving way to adoption, and regulators noticed before the migration finished. Within days of this story, UK financial regulators moved to investigate AWS, Microsoft, and Google over banks' growing reliance on their clouds the planned UK probe into cloud concentration in banking, and by 2023 the US was drafting rules for cloud providers' own security practices as concentrated hacking targets.

First-order effects

  • Core banking workloads start moving off mainframes onto AWS, Azure, and GCP, finally converting the legacy-enterprise segment AWS has pursued since its mid-2010s push against IBM and Oracle.
  • IBM and Oracle lose their most defensible customer class — regulated banks that kept mainframes alive precisely because the cloud seemed too risky.

Second-order effects

  • Concentrating bank operations at three providers invites the regulatory countermove already in motion: the UK's investigation into AWS, Microsoft, and Google, and US plans to impose security-practice rules on cloud giants as single points of failure.
  • Hyperscalers must meet bank-grade compliance and resilience demands, raising their cost of serving finance but locking in sticky, high-value regulated-industry contracts smaller rivals struggle to qualify for.

Third-order effects

  • If the pattern holds, AWS, Microsoft, and Google effectively become financial market infrastructure, pushing regulators toward the kind of systemic oversight historically reserved for the banks themselves.
  • The regulatory relationship inverts: authorities that once limited banks' cloud use end up supervising the cloud providers directly, making hyperscaler security practice a matter of financial stability policy.

The trend: Regulated industries are consolidating core systems onto a handful of hyperscalers at the same moment regulators move to treat those providers as critical infrastructure.

Discussion

  • @sub8u Subrahmanyam Kvj on x
    Metaverse and web3 can wait for big enterprises. They still need to ‘get’ cloud. Estimates of low double-digit penetration in North American banks! And this article is from January 2022, not January 2012. https://www.nytimes.com/... https://twitter.com/...
  • @quinnypig Corey Quinn on x
    I challenge the idea that they're doing it “slowly.” They're certainly being responsible about it, which is what we as a society definitely want them to be doing. https://twitter.com/...
  • @dealbook @dealbook on x
    The CEO of Goldman Sachs is optimistic about moving into the cloud. However, “it's got to be done with high levels of security and real protection of data and information,” he said. “That's why you've got to go slowly and you've got to go cautiously.” https://www.nytimes.com/...
  • @flitteronfraud Emily Flitter on x
    Ever wonder what banks are doing with the oceans of information they gather about YOU, including your ssn, account balances & spending habits? Increasingly, it's being stored in cloud computing systems run by the tech giants. @LananhTNguyen explains https://www.nytimes.com/...
  • @nytimestech @nytimestech on x
    The CEO of Goldman Sachs is optimistic about moving into the cloud. However, “it's got to be done with high levels of security and real protection of data and information,” he said. “That's why you've got to go slowly and you've got to go cautiously.” https://www.nytimes.com/...