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Chronicles

The story behind the story

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Sources: health startups Cerebral and Done used looser pandemic rules and pressure on clinicians to prescribe stimulants, often via 30-minute online evaluations

Wall Street Journal

Context & Ripple Effects

This March 2022 Wall Street Journal report was the opening move in an enforcement arc that has since caught up with both companies named in it. It documented how Cerebral and Done built ADHD prescription volume on pandemic-era federal flexibilities for controlled substances, with clinicians pushed toward prescribing after 30-minute online evaluations.

What followed validated the sourcing: documents later showed Cerebral grew the same ADHD drug business through a social media advertising playbook now drawing federal prosecutor interest over possible Controlled Substance Act violations, while Done's founder was ultimately arrested in June 2024 on allegations of running a "pill mill" — with the company still operating from China.

First-order effects

  • Clinicians at Cerebral and Done were working inside a prescribing pipeline where short online evaluations and internal pressure substituted for traditional psychiatric assessment, putting their licenses and judgment at the center of the startups' growth model.
  • Both companies' rapid patient acquisition depended directly on pandemic-era rules that loosened how controlled substances like stimulants could be prescribed remotely — rules they had no incentive to see tightened.

Second-order effects

  • Federal prosecutors' interest in possible Controlled Substance Act violations at Cerebral turned a growth-story startup into a compliance case study, forcing every venture-backed telehealth prescriber to re-examine whether its own funnel looks the same.
  • Done's trajectory — from this reporting to its founder's arrest and continued operation from China — shows the downside risk extending past fines into criminal exposure and cross-border flight of the operators themselves.

Third-order effects

  • If the pattern holds, the pandemic flexibilities that enabled not just stimulant but also online ketamine prescribing become the next battleground between telehealth's access argument and regulators' control over Schedule II and III drugs.
  • Telehealth prescribing businesses structurally split into two camps: those whose unit economics survive stricter in-person evaluation requirements, and those — like Done — whose model only worked when the evaluation was the bottleneck being removed.

The trend: Venture-backed telehealth is learning that pandemic-era prescribing flexibility was borrowed regulatory capital, and enforcement — from prosecutor inquiries to arrests — is now calling it due.

Discussion

  • @empo11on Aaron Martin on x
    Addiction as a service: “Cerebral and Done make money by charging patients on medication a monthly fee. Prescriptions for controlled substances are typically renewed monthly, so patients who want to continue their prescription must pay the recurring fee.” https://www.wsj.com/...
  • @michaelalbertmd @michaelalbertmd on x
    This is not improving mental healthcare. This is a scam and a virtual pill mill. “she manages 2300 patients for Done.” https://www.wsj.com/... https://twitter.com/...
  • @aikeho Aike Ho on x
    Digital applied to mental health... Pro: Enables greater access in a time of unprecedented need. Con: Without a relentless commitment to patient outcomes & wellbeing, companies stray & become pill mills to grow revenue. << This is where board governance in startups is critical. h…
  • @champgains @champgains on x
    This article makes it sounds like stimulants aren't the standard of care for diagnosed ADHD patients (they are) & that they are easily abused & even *refills* need to be tightly controlled FOR DIAGNOSED ADHD patients which is not true. Not good @WSJ https://twitter.com/...
  • @cararlombardo Cara Lombardo on x
    Mind-boggling: A nurse practitioner working for one of the startups makes $20K a month overseeing 2,300 patients. Virtually all are on stimulants and she renews their prescriptions - sometimes two per minute - based mostly on forms patients fill out online. https://twitter.com/..…
  • @rolfewinkler Rolfe Winkler on x
    When Covid hit, the fed gov't relaxed a rule preventing doctors from prescribing controlled substances like Adderall without an in-person visit. Silicon Valley saw an opportunity: diagnosing ADHD online. 🧵 https://www.wsj.com/...