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Chronicles

The story behind the story

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A profile of inDriver, a ride-hailing app developed in Siberia in 2012, which lets riders and drivers haggle over prices and is now available in 42 countries

Rest of World Leonid Ragozin

Context & Ripple Effects

inDriver started in Siberia in 2012 with a simple inversion of the standard ride-hailing script: instead of an algorithm setting the fare, riders propose a price and drivers bid to accept it. That bargaining mechanic has carried the app into 42 countries, and the profile lands at a moment when the incumbent playbook is under strain — Uber spent years customizing for local markets, from auto-rickshaws in India to designated-driver services in Colombia, but kept centralized pricing throughout.

The competitive stakes are already visible in the corpus: by late 2022, experts and employees describe Uber discontinuing service in five Pakistani cities while cutting spending, with inDrive named as the competitor gaining ground. A Siberian upstart out-localizing the global leader on its own turf is the story's real tension.

First-order effects

  • Riders and drivers on inDriver's 42-country footprint get direct price-setting power — fares become a negotiation between the two parties rather than a number imposed by the platform.
  • Uber and other fixed-fare operators now compete against a rival whose core feature undercuts their pricing authority in exactly the price-sensitive markets where they had localized everything else.

Second-order effects

  • Uber's retreat from Pakistani cities shows the knock-on pattern: when a haggle-first rival wins on price flexibility, incumbents respond by shrinking their footprint rather than matching the mechanic, ceding entire markets.
  • If bidding-style fares keep winning share, other regional apps face pressure to add negotiation features of their own, turning fare-setting from a backend algorithm into a visible product differentiator.

Third-order effects

  • The longer arc points toward ride-hailing splitting into two pricing philosophies — centralized algorithmic surge pricing versus open rider-driver bargaining — with emerging markets becoming the proving ground for which model retains drivers and riders.
  • A bargaining-native marketplace also rebalances platform power: if drivers can decline or counter-offer, the gig-work debate over who controls earnings terms moves inside the product itself rather than staying in regulatory arenas.

The trend: Ride-hailing pricing is fragmenting from universal algorithmic fares toward negotiated, market-by-market models, with inDriver's haggling mechanic as the leading alternative in emerging markets.

Discussion

  • @restofworld @restofworld on x
    inDriver got its start in one of the most remote parts of Russia as a list of drivers who you could call and ask for a ride. It's turned into a $1.2 billion company with 1.5 million drivers in 42 countries https://restofworld.org/...
  • @indriver @indriver on x
    inDriver started as a successful attempt to fight injustice when taxis hiked their rates in a cartel agreement. @ArsenTomsky talks about how fighting injustice made #inDriver a success around the world in a fresh-of-the-press piece in @restofworld https://restofworld.org/...
  • @restofworld @restofworld on x
    Bonus material: we couldn't figure out how to work this incredible photo of horses into our new story about the Siberian taxi startup inDriver (https://restofworld.org/...), so we're sharing it here https://twitter.com/...
  • @leomschwartz Leo Schwartz on x
    I contributed reporting from Mexico to this fantastic feature from @leonidragozin about InDriver, a Siberian rideshare company originally designed to survive its frozen tundra that has spread across the globe. For @restofworld: https://restofworld.org/...
  • @restofworld @restofworld on x
    inDriver is like Uber, but for everywhere else. Conceived on the ice roads of Siberia, it's now in 42 countries, from Brazil to Botswana https://restofworld.org/...
  • @indriver @indriver on x
    First-time passengers immediately react to the fact that it is them who are offering the price. It immediately creates a Wow effect, Prokopy Fedorov at InDriver sounds off on our signature feature. Learn more about our story on @restofworld https://restofworld.org/...
  • @vickiturk Vicki Turk on x
    Finding a ride in remote Siberia is a whole different challenge. Excellent feature from @leonidragozin, who went on the (ice) road with inDriver, a global ridesharing company founded in the coldest place on Earth. https://restofworld.org/... https://twitter.com/...
  • @restofworld @restofworld on x
    inDriver is officially based in the US, and it is helping employees leave Russia. “For many years, I've been trying to create jobs in my native Yakutsk and support the local economy, but this is now impossible,” says CEO Arsen Tomsky Read the full story https://restofworld.org/..…
  • @restofworld @restofworld on x
    “I should unequivocally state that I don't support this war, it is evil,” said inDriver CEO Arsen Tomsky. He added that, “for many years, I've been trying to create jobs in my native Yakutsk and support the local economy, but this is now impossible.” https://restofworld.org/...
  • @vickiturk Vicki Turk on x
    Sometimes a story changes mid-reporting. For this feature, @leonidragozin went to Siberia to meet inDriver, the ‘Uber for the rest of the world’. The company was proud of its local roots - but then the news broke that Russia had invaded Ukraine https://restofworld.org/...