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Chronicles

The story behind the story

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Rapid delivery startups, which surged during the pandemic, have either retreated from some cities or shut down after struggling to make the economics work

Wired Arielle Pardes

Context & Ripple Effects

The retreat was predictable from the unit economics: back in January, coverage of New York's six-way rapid grocery battle showed startups had raised $5.5B+ since 2020 while some were losing $20+ per order — growth bought with subsidies rather than earned through pricing.

By mid-2022 the subsidy model broke: startups pulled out of cities or shut down entirely, and by October the Financial Times counted that fewer than half of the US and European rapid delivery startups launched during the pandemic were still operating, squeezed by huge losses and a funding drought.

First-order effects

  • Customers and gig workers in the cities being abandoned lose same-minute grocery delivery options overnight, while the surviving operators inherit demand they must now serve at unsubsidized prices.
  • The startups still standing face an immediate cash problem: with the category marked as broken, the next fundraising round is no longer a default.

Second-order effects

  • Investors who funded six near-identical NYC players redirect capital away from subsidized convenience delivery, forcing survivors to compete on cost per order instead of speed alone.
  • Established grocers and slower delivery services regain pricing room as the below-cost competition that trained customers to expect free 10-minute delivery exits the market.

Third-order effects

  • If the pattern holds, rapid delivery becomes a feature of existing retailers rather than a standalone venture category, ending the model of city-by-city land grabs financed by per-order losses.
  • The funding drought signals a broader reset in how late-stage consumer startups are underwritten: demonstrated unit economics replace growth-at-any-cost as the gate for new rounds.

The trend: Pandemic-era convenience startups built on venture-subsidized per-order losses are consolidating as cheap capital disappears, leaving only operators whose economics survive contact with real pricing.

Discussion

  • @solsona Francisco Solsona on x
    Never really needed ice cream in < 15m, did you? How did they managed to raise so much money? Unit economics hell. Feels like a race w/ winner takes all... Ala doordash / rappi. The Speedy Downfall of Rapid Delivery Startups Like Jokr | WIRED https://www.wired.com/...
  • @victoria_agago @victoria_agago on x
    Took 8 months for delivery startup Jokr to become a unicorn & 6 months more for its strategy to start failing Agree with @niklasfrankhall - physical reality meets digital promises. Bits move at the speed of light. Goods move at the speed of an e-scooter.. https://www.wired.com/..…
  • @harrymccracken Harry McCracken on x
    Those who don't remember Kozmo are doomed to repeat it. https://www.wired.com/...
  • @carnage4life Dare Obasanjo on x
    Investors poured $8B into 15-minute food delivery startups when it's now clear that big players like Uber & DoorDash are actually terrible businesses. It's a great example of how VCs are actually terrible at their jobs and the industry's ripe for change. https://www.wired.com/...