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An app for India's largest public employment program is jeopardizing the livelihood of 82M+ due to technical glitches, an English-only UI, and poor connectivity

Rest of World Sabah Gurmat

Discussion

  • @restofworld @restofworld on x
    In response to complaints about technical glitches on an app required to receive payment, Indian government officials have offered only one piece of advice: delete the app and download it again https://restofworld.org/...
  • @vickiturk Vicki Turk on x
    A government app is forcing Indian workers to check in with timestamped and geotagged photos. The problem? Workers have poor connectivity, the app is glitchy, and it's only in English - spoken by less than 11% of the population 🤦‍♀️ By @_sabahgurmat https://restofworld.org/...
  • @restofworld @restofworld on x
    An Indian government program guarantees at least 100 days of paid employment every year to adults across rural India. But its poorly designed app can be nearly unusable, threatening the livelihood of millions https://restofworld.org/...
  • @restofworld @restofworld on x
    The English-only app for India's largest public employment program requires time-stamped and geo-tagged photographs of workers in order to verify attendance. But in many rural areas, reception is poor and few people speak English https://restofworld.org/...
  • @_sabahgurmat Sabah Gurmat on x
    With massive unemployment and economic distress since the pandemic, millions took to #NREGA work. Now that India's govt made a smartphone-app compulsory for registering attendance of these workers, many risk losing out again. Reporting for @restofworld: https://restofworld.org/..…