The FTC proposes banning difficult-to-cancel subscriptions via “click to cancel” rules requiring companies to make ending a subscription as simple as signing up
2. The proposal states that if consumers can sign up for subscriptions online, they should be able to cancel online, with the same number of steps. If consumers can open an account over the phone, they should be able to cancel it over the phone, without endless delays.
I hope this covers gym memberships too. 👀 planet fitness If you sell subscriptions or memberships; please for d love of everything good, don't make cancellation a maze. It should be just as easy as signup; churn rate may go up, but you'll be alright. https://www.ftc.gov/...