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Chronicles

The story behind the story

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Sources: banking lobby group UK Finance claims 61% of all reported authorized push payment fraud by volume passes through Meta's apps; ~£485M was stolen in 2022

Financial Times

Context & Ripple Effects

UK Finance has been building this case for two years: it flagged Britain as a global epicenter for scams in 2021, and by June 2023 MPs, consumer groups, and banks were openly pressuring Meta over fraud on Facebook, Instagram, and WhatsApp. The new claim — 61% of reported authorized push payment fraud by volume passing through Meta apps — gives that campaign its sharpest number yet, attached to roughly £485M stolen in 2022.

The figure lands mid-arc: Meta has already conceded ground once, rolling out the Fraud Intelligence Reciprocal Exchange in 2024 after a pilot with NatWest and Metro Bank to let UK banks share transaction intel. This data point is the lobby group quantifying why that arrangement exists — and why it may need to go further.

First-order effects

  • Meta faces a specific, quantified indictment from the UK banking lobby, handing MPs and consumer groups a concrete number to attach to their demands that the company prevent fraud on its platforms.
  • UK banks gain a headline statistic to anchor calls for platforms to share fraud costs and detection responsibility rather than leaving losses with account holders.

Second-order effects

  • Meta's Fraud Intelligence Reciprocal Exchange data-sharing arrangement with UK banks becomes the template for its defensive response — expect pressure to expand that pilot beyond NatWest and Metro Bank to more institutions.
  • Other banking lobbies can replicate the playbook: the Singapore scam data showing most victims are contacted via Meta-owned apps suggests the same quantification-and-pressure strategy travels across jurisdictions.

Third-order effects

  • If the pattern holds, platform-originated fraud shifts from a victim-loss problem to a platform-liability problem, with regulators and banking bodies using volume statistics like UK Finance's to force data-sharing and reimbursement obligations onto social platforms.
  • The UK sequence — lobbying, then voluntary intel exchange — becomes the reference path for how banks and platforms divide fraud responsibility in other markets, before formal rules impose it.

The trend: Authorized push payment fraud is migrating from a bank-customer problem to a platform-accountability problem, with banking lobbies quantifying social networks' role to force data-sharing and liability concessions.

Discussion

  • @pickardje Jim Pickard on x
    The UK's banking and finance lobby group has written to Jeremy Hunt claiming that the social media sites of Facebook owner Meta are carrying more than half of digital payment scams suffered in Britain with @EmDunks https://www.ft.com/...
  • @marietjeschaake Marietje Schaake on x
    That is quite the allegation, and truly shocking if true: half the digital scams in Britain go through Meta platforms ↘️ https://twitter.com/...
  • @moonalice Roger McNamee on x
    With 3 billion users, no guard rails and no police, internet platforms (esp. FB and Insta) changed that game for scammers. Platforms enjoy massive profits with no accountability. Are scams (broadly define) 5% of revenue? 25%? 50%? We have no idea. (h/t: @MarietjeSchaake) 1/2 http…
  • @pauljmonaghan Paul Monaghan on x
    This could turn into some bun fight. Big Banks v Big Tech. By way of background: - “Fraud” is now the No1 crime in the UK - Accounting for 40% of all crime - But just 1 in 1,000 cases leads to charges! https://twitter.com/...
  • @grantfeller Grant Feller on x
    Extraordinary story. But maybe approaching Facebook on behalf of victims might also help, based on the government's lamentable track record with social media companies https://twitter.com/...
  • @jason_kint Jason Kint on x
    Incredible statistic that may make Meta the largest crime scene in the world. https://twitter.com/... [image]
  • @jason_kint Jason Kint on x
    61% when I got to the details. One can even say, “the majority.” Thanks for sharing. https://twitter.com/... [image]
  • @atharproject @atharproject on x
    On the issue of black markets for blood antiquities, endangered species and more, @ATHARProject and @CounteringCrime have known Meta is one of the world's largest crime scenes for years — and they know king profit in the process. It's so much bigger than financial crimes. https:/…