iFixit and Samsung end their repair partnership after two years; iFixit CEO Kyle Wiens says that “Samsung does not seem interested in enabling repair at scale”
iFixit and Samsung are parting ways. … “Samsung does not seem interested in enabling repair at scale,” …
The Verge Sean Hollister
Related Coverage
- We're Ending Our Samsung Collaboration iFixit News · Scott Head
- Samsung responds after iFixit breaks off repair partnership Android Authority · Adamya Sharma
- Repairing Samsung devices just got harder after iFixit partnership ends Dexerto · Jitendra Soni
- Samsung requires independent repair stores to snitch on you, but it gets worse Android Authority · Hadlee Simons
- iFixit Ends Partnership With Samsung As The Company's Products Are Not Repairable And Repair Parts Are Too Expensive Wccftech · Ali Salman
- Samsung partnership with iFixit for self-repairs comes to an end GSMArena.com
- iFixit ends Samsung repair partnership with a “heavy wrench” Neowin · Paul Hill
- Samsung Self-Repair Program Discontinued by iFixit Over Accessibility Issues Sam Lover · Aastha
- Too Costly to Repair? iFixit Ends Repair Program with Samsung nextpit · Jade Bryan
- iFixit ends its Samsung Repair Hub saying Samsung's approach to repairability no longer aligns with their own Gizmochina · Debasish
- iFixit has ended their partnership with Samsung Phandroid · Tyler Lee
- iFixit ends Samsung collab, Repair Hub to shut next month Sammy Fans · James Lee Taylor
- iFixit Ends Repair Relationship With Samsung MacRumors · Juli Clover
- iFixit terminates Samsung partnership due to costs, difficulty of repairs, and lack of trust TechRadar · Cesar Cadenas
- iFixit is ending its self-repair partnership with Samsung Android Police · Karandeep Singh Oberoi
- iFixit blames Samsung, ends Self-Repair partnership on its own SamMobile · Adnan Farooqui
- Why iFixit ended its repair deal with Samsung: ‘We tried to make this work’ ZDNet · Adrian Kingsley-Hughes
- Samsung reportedly requires independent repair stores to rat on customers using aftermarket parts Engadget · Pranav Dixit
- iFixit Terminates Self-Repair Deal With Samsung ExtremeTech · Ryan Whitwam
- iFixit Doubts Samsung's Commitment to Accessible Repairs, Ends Partnership Droid Life · Kellen
- I wonder if these two stories are in any way related. — https://www.theverge.com/... https://www.404media.co/... @nickheer@c.im · Nick Heer
- iFixit Ends Repair Relationship With Samsung MacRumors Forums
- The Morning After: Samsung's secret war on repair Engadget · Daniel Cooper
- Samsung's third-party repair policies sound super shady — and iFixit is walking away Tom's Guide · Josh Render
- Serious leak shows Samsung made repair shops report customer data, kill devices SamMobile · Adnan Farooqui
- The Samsung right-to-repair story just got worse The Verge · Sean Hollister
- Samsung forces repair stores to destroy customer smartphones, iFixit ends cooperation Notebookcheck · Hannes Brecher
- iFixit divorces Samsung over lack of real commitment to DIY repair program The Register · Matthew Connatser
- iFixit ends Samsung partnership citing repairability differences Android Headlines · Justin Diaz
- You may want to think twice before repairing your Samsung phone Digital Trends · Nadeem Sarwar
- Samsung Requires Independent Repair Shops to Share Customer Data, Snitch on People Who Use Aftermarket Parts, Leaked Contract Shows Lobsters
- Leaked Contract Shows Samsung Forces Repair Shop To Snitch On Customers Slashdot · Msmash
Discussion
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@ifixit
@ifixit
on x
It is with a heavy wrench that we have decided to end our Samsung collaboration. Despite lots of effort, Samsung's approach to repairability does not align with our mission. https://www.ifixit.com/... — #iFixit [image]
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@kwiens
Kyle Wiens
on x
iFixit is no longer working directly with Samsung to enable repair. We just couldn't make it work.
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r/Android
r
on reddit
iFixit: We're Ending Our Samsung Collaboration
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r/hardware
r
on reddit
iFixit is breaking up with Samsung
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@quillmatiq
Anuj Ahooja
on threads
At a time where every company is finally getting Right to Repair right, Samsung somehow found a way to do it the worst way. @samsungmobile as a years-long customer, I'm really disappointed in this. If this doesn't change I will go to another brand for my next cycle of phones, ta…
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@steveriggins@mastodon.social
Steve Riggins
on mastodon
Apple gets a lot of shit over right to repair but Samsung took it next level — https://www.theverge.com/...
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@jasonkoebler@mastodon.social
Jason Koebler
on mastodon
Scoop: I obtained the contract Samsung requires independent shops to sign to buy phone repair parts from them. — It requires: — “Daily” dumps of customer data — The “immediate destruction” of any phones a shop comes across that has third-party parts — https://www.404media.c…
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@skateintraffic.bsky.social
@skateintraffic.bsky.social
on bluesky
When I did electronics repairs, Samsung made us use GSPN, but third-party parts meant we had to reassemble the phones as they came in and refuse the repair. — I did several repairs that violated the policies, fixed the phones for the customers, and left our shop on the hook for…
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@jason_koebler
Jason Koebler
on x
Scoop: I obtained the contract Samsung requires independent shops to sign to buy phone repair parts from them. It requires: - “Daily” dumps of customer data - The “immediate destruction” of any phones a shop comes across that has third-party parts https://www.404media.co/...
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@jason_koebler
Jason Koebler
on x
Four experts told me this clause means: If you own a repair shop and a customer has previously done a repair with an aftermarket part, you must refuse to work on it, “immediately disassemble” it and then snitch to Samsung about it [image]
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@nproctor
Nathan Proctor
on x
“This absurd contract is exactly why we need to pass Right to Repair laws” is what I told @jason_koebler — also great insights from Kit Walsh @EFF scholar Aaron Perzanowski and @publicknowledge https://www.404media.co/...
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@repaircoalition
@repaircoalition
on x
Samsung wants its repair providers to narc on customers for using 3rd party parts — and remove those parts from your property. Wow. https://www.404media.co/...
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@jason_koebler
Jason Koebler
on x
The contract shows that “independent” repair through this program isn't independent at all. And if you're a customer, you think you're going to an independent shop but that shop is required to share your information directly with Samsung [image]
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r/Android
r
on reddit
Samsung Requires Independent Repair Shops to Share Customer Data, Snitch on People Who Use Aftermarket Parts, Leaked Contract Shows -404 media