2025-10-27
The ACCC has commenced proceedings against Microsoft for allegedly misleading approximately 2.7 million Australian customers when communicating subscription options & price increases, after it integrated its AI assistant, Copilot, into Microsoft 365 plans: — #auslaw
Reuters
Australia sues Microsoft for allegedly misleading ~2.7M Microsoft 365 users into accepting a price hike for Copilot plans while hiding cheaper non-AI options
- Microsoft 365 personal plan price increased by 45% — Cheaper ‘classic’ plan only revealed during cancellation process