2021-09-01
The outsourcing environment is completely toxic. It rewards loyalty and punishes any challenge to it. As long as Accenture is enabling them, Facebook cannot even begin to work on its issues with moderation and labor https://twitter.com/...
New York Times
Investigation shows Accenture is Facebook's biggest content moderation partner, employing over a third of its moderators, with annual contracts exceeding $500M
and none have been more important than Accenture. https://www.nytimes.com/... Marc Owen Jones / @marcowenjones : Accenture doing content moderation for Facebook. Seems like a downg...
2021-04-15
I admire the bravery it takes to risk breaking the NDA and speak honestly but Facebook had the awareness to fix this 3 even 4 years ago. They've had ample opportunity to make real changes and haven't. At this point change will only happen if they're forced to do it.
@rmac18
[Thread] A Facebook moderator at Accenture who just quit decries inadequate mental health support and says the current system is bad for Facebook itself
A Facebook content moderator contracted through Accenture in Austin quit this morning with a blistering internal note. I've typed it out in full so people can read it for themselve...
Reading this brought me exactly back to the day I left. So when is Facebook gonna listen? They've had so many notes like this over the years and rhe contractor just gets branded as a disgruntled employee and Facebook moves on and does the bare minimum. https://twitter.com/...
@rmac18
[Thread] A Facebook moderator at Accenture who just quit decries inadequate mental health support and says the current system is bad for Facebook itself
A Facebook content moderator contracted through Accenture in Austin quit this morning with a blistering internal note. I've typed it out in full so people can read it for themselve...